TEMPLATE – review before relying on it. This document was drafted as a starting point and has not been reviewed by a lawyer. Items in [square brackets] must be completed (for example once the business is registered with SSM). It does not constitute legal advice.

Privacy Policy

Last updated: 14 October 2026 (chat history) · Effective: [date]

This notice explains how DateMePro handles personal data in line with Malaysia's Personal Data Protection Act 2010 (PDPA), as amended.

1. Data we collect

Account data: your email address, an encrypted password, sign-up and login dates, and your plan.
Usage data: how many times you used each tool per day (to apply plan limits). We do not keep the text of tool requests (profile tips, first messages, date ideas, scam checks, reply coach) in our own database.
Coach chat history: for paid subscribers (Plus, Premium, Pro), your chat with the coach is stored on our servers, linked only to your account, so you can see it on any device. It is kept until you delete it: use "Delete chat" in the app, or email us to ask for deletion. We do not delete it without your permission, except that only your latest 2,000 messages are kept (the app tells you if older ones are no longer kept) and it is deleted when your account is deleted. For Free Coach users, chat history is stored only in your browser on your device, not on our servers; it is sent to our AI provider only to generate each reply.
Content you submit: bios, match descriptions, conversations or profiles you paste in, processed to generate your answer.
Waitlist and support: emails you send us and your waitlist sign-up email.
Payment data (when payments launch): handled by [payment provider]; we receive only payment status and limited details, never your full card number.
Device storage: your login session (and, for Free Coach, your chat history) is kept in your browser's local storage. We do not use advertising cookies or trackers in the app.

2. Why we use it

To create and secure your account, provide the coaching answers you ask for, apply plan limits, respond to support requests, send service emails (such as account confirmation, password reset and important changes), and, if you opt in, product updates. We do not sell your personal data and do not use your content to build advertising profiles.

3. Service providers and transfers outside Malaysia

We use trusted providers that may process data outside Malaysia (for example in the United States): Netlify (website hosting, user accounts, usage storage and paid users' chat history), Groq (AI processing of the text you submit, to generate answers), and Google (Gmail, for email support). [Payment provider] will process payments when they launch. These transfers are made to provide the service you request and with appropriate safeguards as required by the PDPA.

4. Sensitive information

Please do not submit ID numbers, bank details, phone numbers, health or religious information about yourself or others. If such information is in text you paste, it is processed only to answer your request.

5. How long we keep data

Account data is kept while your account is active. Paid users' chat history is kept until you delete it (in the app or by email) or delete your account. You can delete your account yourself in the app (Account → Delete my account), which immediately deletes your chat history and usage records; account data is otherwise deleted within 30 days of an emailed deletion request, except where we must keep records by law (for example payment records). Daily usage counts are kept for up to [90] days. Support emails are kept for up to [2] years.

6. Security

Data is sent over encrypted connections (HTTPS), passwords are stored hashed by our account provider, and access to the dashboard is limited to the account owner. No system is perfectly secure; tell us immediately if you think your account is compromised.

7. Your rights

Under the PDPA you may ask to access and correct your personal data, withdraw consent, limit processing for direct marketing, and ask us to delete your account. Email datemepro.official@gmail.com from your account email. We will respond within 21 days. A fee may apply to data access requests where permitted by law.

8. Data breaches

If a personal data breach is likely to cause you significant harm, we will notify you and the Personal Data Protection Commissioner as required by law.

9. Children

DateMePro is for adults 18+. We do not knowingly collect data from children.

10. Language

A Bahasa Malaysia version of this notice is [to be provided]. If there is a conflict, [the Bahasa Malaysia version prevails].

Contact

DateMePro is operated by [registered business name, SSM registration number], Malaysia. We support customers by email only: datemepro.official@gmail.com. We aim to reply within 2 business days (Pro subscribers receive priority).

Credits

Animated emoji: Noto Animated Emoji by Google, licensed under CC BY 4.0 (resized). Coach portraits and names are fictional characters for our AI coach, not real people.